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Debroop_Garai
Debroop_Garai
New Participant
December 15, 2017
Solved

Overriding Communication Limits

  • December 15, 2017
  • 1 reply
  • 3647 views

Hello Friends,

I have this question in mind that while scheduling any smart campaigns we have the "Smart Campaign Settings" where there is an option which says "If person has reached the communication limits" and by default this option is set as "Block non-operational emails". If i choose to uncheck this box it says "Ignore Limit" then,

1. Will it override my system admin settings which we have as 2 emails per week & 1 email per day limit ?

OR

2. This option does not make any difference as no matter what we choose over here, the system admin settings will always prevail ?

Thanks,

Debroop.

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Best answer by Gerard_Donnell4

Hi @Debroop Garai​,

This option will bypass the system level admin settings. Here is a link to the documentation.

Enable/Disable Communication Limits in an Email Program - Marketo Docs - Product Documentation

Thanks,

Gerard

1 reply

Gerard_Donnell4
Gerard_Donnell4Accepted solution
New Participant
December 15, 2017

Hi @Debroop Garai​,

This option will bypass the system level admin settings. Here is a link to the documentation.

Enable/Disable Communication Limits in an Email Program - Marketo Docs - Product Documentation

Thanks,

Gerard

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