Pausing an Engagement Program | Community
Skip to main content
A
Anonymous
November 19, 2015
Solved

Pausing an Engagement Program

  • November 19, 2015
  • 1 reply
  • 3926 views

My team needs to temporarily pause an entire engagement program. 

Is the best way to do this to create a smart campaign within the engagement program that uses the "change engagement program cadence" filter?  Specify in the smart list to pause any and all leads that are part of that engagement program.  Then go back in and deactivate the campaign on the day that my team wishes to turn all the leads live again?

Thank you!

Christine

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by JohnCl9

Hi Christine,

A better option would be to go to the Setup tab of the program and change the Program Status to Off.  You can turn it back on whenever you're ready.

John

1 reply

J
JohnCl9Accepted solution
Employee
November 19, 2015

Hi Christine,

A better option would be to go to the Setup tab of the program and change the Program Status to Off.  You can turn it back on whenever you're ready.

John

    Grégoire_Miche2
    Grégoire_Miche2
    New Participant
    November 19, 2015

    +1

    If you do not know when you will have to start again, John's approach is better.

    If you do know, then you can just create a smart campaign that pause all members, wait until that date and unpause them.

    -Greg

    Terms & ConditionsAccessibility statement

    Loading footer...