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July 26, 2016
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Pending email sends in Sales Insights

  • July 26, 2016
  • 1 reply
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Is there a way to see what emails are pending in Sales Insights?

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Best answer by Devraj_Grewal

Lisa, unfortunately, the Sales Insight Email Performance report does not allow you to bring in the "Pending" column. But what you can do as a work-around is create a smart list with the filter of "was sent sales email: in timeframe today" and "Not was sent sales email: in timeframe today" and select "ALL" filters. You can then select those leads, go to their activity history, and then gather the info of which email they were sent today but hasn't been received yet.

1 reply

Devraj_Grewal
Devraj_GrewalAccepted solution
New Participant
July 26, 2016

Lisa, unfortunately, the Sales Insight Email Performance report does not allow you to bring in the "Pending" column. But what you can do as a work-around is create a smart list with the filter of "was sent sales email: in timeframe today" and "Not was sent sales email: in timeframe today" and select "ALL" filters. You can then select those leads, go to their activity history, and then gather the info of which email they were sent today but hasn't been received yet.

July 26, 2016

Thanks Devraj. Sounds like a good opportunity for Marketo to provide a system enhancement!

Devraj_Grewal
New Participant
July 26, 2016

I would create a new idea.