Good morning!
I had an email I setup to send (only once) send again this morning for some reason. I checked the program and it says that it only ran on July 21 (the day of the original send) and has no trace of sending it out again.
Any ideas on how to figure out wth happened?
I appreciate your help - there isn't a ton of additional detail to provide - I've looked in depth into this looking for clues and haven't found any reason within any of the flows for the second send.
It isn't even on the Calendar as having been sent again on the 31st, it just was. Hence the confusion. I didn't turn off any flow, and there are no wait steps.
I'm not quite sure what you mean by "workflow" - but here is the program, I hope this is what you mean.
Thanks again.
How do you know that it was also sent on July 31? Can you share a sample activity log record that shows that someone received the email on the 21st and 31st as a result of the same smart campaign?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.