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Sant_Singh_Rath
Sant_Singh_Rath
New Participant
May 16, 2019
New

Pre-header less than 80 character..

  • May 16, 2019
  • 2 replies
  • 1829 views

Recently I have a seen a question related to pre-header, For example:  if someone has entered the pre-header in just 15-20 words then it's taking the extra wording from email.

As per my understanding this is a bug and it should  resolved. 

2 replies

K
kh-lschutte
New Participant
February 4, 2020
No text available
SanfordWhiteman
SanfordWhiteman
Level 10
May 16, 2019

It's client behavior, nothing Marketo can control.  a mail app is free to take the first 80 printablr chars (or first whatever chars) of text content from the HTML, it doesn't need to look in the first DIV only. Preheader is just a hidden DIV at the top.

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