{ prefill } mktoPreFillFields script should be injected further down in <head> | Community
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A
Anonymous
August 17, 2015
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{ prefill } mktoPreFillFields script should be injected further down in <head>

  • August 17, 2015
  • 9 replies
  • 5515 views

When Marketo's form prefill feature injects its <script> tag as the first child of the <head> tag, it confuses Internet Explorer's compatibility-mode detection and causes pages to be rendered in old IE modes (ex: IE7 emulation).

By default, please skip over both <meta charset> and <meta http-equiv="X-UA-Compatible"> to ensure proper cross-browser support.

See also:

Marketo, Internet Explorer, X-UA-Compatible, mktoPreFillFields

    9 replies

    K
    kh-lschutte
    New Participant
    February 7, 2020
    No text available
    A
    Anonymous
    October 26, 2016

    Wow - I am SO glad I found this article - been having an incredible annoying issue with IE and my landing pages, just for the users at our company, and this appears to have solved it.

      A
      Anonymous
      October 26, 2016

      I know, right? Hours of trial-and-error testing went into making the initial report. The "fix" really should be "ON" by default, though. I just don't see any reason why they'd want it at the TOP of <head>, ever.

      Anyway, please share the good news to all your user groups!

      Justin_Cooperm2
      Justin_Cooperm2
      New Participant
      June 14, 2016

      Done! Go to Admin > Landing Pages > Settings and choose Inject Prefill Script At End Of Head

      Justin_Cooperm2
      Justin_Cooperm2
      New Participant
      April 6, 2016

      This is coming in the Spring release.

      A
      Anonymous
      April 6, 2016

      This news is awesomesauce! Thanks!

      Justin_Cooperm2
      Justin_Cooperm2
      New Participant
      March 8, 2016

      I have someone working on it. Planning to add an option in Admin that will let you control whether it goes at the beginning or end of the <head>

      A
      Anonymous
      March 7, 2016

      I'm running into the same problem with our IE users. Would love for this script to be injected towards the bottom of <head> instead of the top.

      A
      Anonymous
      December 8, 2015

      Justin,

      I'm looking forward to the day that the functionality fix is implemented and released to production.  How will I know about it once that happens? *looks for a way to get email notifications*

        Justin_Cooperm2
        Justin_Cooperm2
        New Participant
        November 12, 2015

        Victor,

        I've logged this with our engineering team. I'll work on changing this functionality for you.

        A
        Anonymous
        August 24, 2015

        We are forced to workaround this issue by disabling the "prefill" feature when creating landing pages.  (Edit Draft -> Menu -> Form Settings -> uncheck the "Enable Form Prefill" option)

        Since we feel strongly about the "customer service" value-added by having the prefill feature, it is an urgent issue to resolve by fixing the placement of the injected "prefill" JavaScript.

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