Prevent MQL on score reduction | Community
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A
Anonymous
February 1, 2018
Solved

Prevent MQL on score reduction

  • February 1, 2018
  • 1 reply
  • 1907 views

I am wondering how to prevent a lead from activating our score-based MQL trigger when their score is REDUCED (every 30 days with lack of activity). For example, previously had 45 points and was an MQL....30 days gone by, the MQL is "recycled", score is reduced to 35 points and then triggers the MQL again (which is set to be eligible every 30 days).

Any ideas?

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Best answer by Grégoire_Miche2

Hi Naor,

Use a "data value changes" trigger instead of a "score changes" one. The "Data value changes" will enable you to set a previous value < 30 and New value >= 30.

-Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
New Participant
February 1, 2018

Hi Naor,

Use a "data value changes" trigger instead of a "score changes" one. The "Data value changes" will enable you to set a previous value < 30 and New value >= 30.

-Greg

A
Anonymous
February 1, 2018

You are a genius Greg. Thank you for this.

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