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Chris_Wilcox
Chris_Wilcox
New Participant
July 26, 2017
Solved

Program assets not matching folder contents?

  • July 26, 2017
  • 1 reply
  • 2867 views

In my Marketo instance, I have multiple subscription programs I am in the midst of setting up. I created a template program, and cloned it multiple times and updated the individual assets to match that specific subscription.

However, when I look at the assets tab when I'm I have any of the individual programs selected, the set success smart campaign shows the original from the template listed, NOT the specific version I updated within that particular program. I checked the Set Success smart campaign within the child folders of the program, and the details of the smart list and flow are accurate.

Does anyone have any idea why when the program rolls up to the asset view that either 1) the wrong asset is showing, or 2) the name is not updating?

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Best answer by Josh_Hill13

if the local asset is correct, there should be no issue. I never use the Asset tab and it's only informational.

If you refreshed the Asset tab, and it still shows up the other way, then I'd flag it to support so they can look at a possible bug.

Also, your Clicks Link trigger should not display a token. You should use the full URL or portion of it.

1 reply

Anthony_Figgin1
Anthony_Figgin1
New Participant
July 26, 2017

I would need a little more context to this to be able to help. If you could share some screen shots that would be beneficial.

Chris_Wilcox
Chris_WilcoxAuthor
New Participant
July 26, 2017

Here are two screenshots.  When I view the Assets rollup for the program, the Set Success is the one from the original template that I created, not the program specific version that is actually sitting in the folder (2nd screenshot)

Josh_Hill13
Josh_Hill13Accepted solution
New Participant
July 26, 2017

if the local asset is correct, there should be no issue. I never use the Asset tab and it's only informational.

If you refreshed the Asset tab, and it still shows up the other way, then I'd flag it to support so they can look at a possible bug.

Also, your Clicks Link trigger should not display a token. You should use the full URL or portion of it.

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