Provide User Agent details in Open/Clicked Email Activities via API | Community
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Casey_Grimes2
New Participant
March 15, 2023
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Provide User Agent details in Open/Clicked Email Activities via API

  • March 15, 2023
  • 0 replies
  • 785 views

Straightforward request: today, when Marketo Engage exposes email activities via API, it tries to run some pre-calculated values on things such as Device. However, it's unrealistic to expect Marketo Engage to have calculated values for every single user agent, especially as more devices, operating systems, and bot patterns continuously come to market. Rather than take that work in-house, would it be possible to just expose the recorded user agent value to relevant activities? This is already being recorded and shown in the UI, and this change would give integration developers a chance to write more holistic information with the results.