Pulling in Custom Object Fields from SFDC | Community
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Troy_Larson
New Participant
June 9, 2023
Solved

Pulling in Custom Object Fields from SFDC

  • June 9, 2023
  • 1 reply
  • 4655 views

Hi there Marketo World, 

 

I was curious if it was possible pull in fields from an SFDC external object or if I have to recreate my own. I know there's documentation on how to create fields for custom objects in Marketo but am I curious if that's the only way to add new fields to a custom object. 

 

Thanks!

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Best answer by Darshil_Shah1

You can use Marketo-SFDC custom object sync to be able to use the SFDC custom object in Marketo. To use a custom object, it must be associated to a lead, contact, or account object. Additionally, only custom objects that are linked to standard entities one or two levels deep are supported. Check out the SFDC custom object sync documentation here.

1 reply

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
June 10, 2023

You can use Marketo-SFDC custom object sync to be able to use the SFDC custom object in Marketo. To use a custom object, it must be associated to a lead, contact, or account object. Additionally, only custom objects that are linked to standard entities one or two levels deep are supported. Check out the SFDC custom object sync documentation here.

Troy_Larson
New Participant
June 12, 2023

@darshil_shah1 - Thanks for the response. Have a follow up question for you. So, I was looking through the documentation and I'm wondering why I'm not seeing certain parts of my custom object. 

 

As you can see here, it's syncing and if you look there are these "Num" fields that look to be syncing: 

However, when I look up a record I don't see these "Num" fields on the custom object:

 

I was curious why you think that may be the case. Would appreciate any ideas you have on the subject. 

 

Thanks!

 

 

Darshil_Shah1
Community Manager
June 12, 2023

I think that's okay as Marketo Custom Objects will show up in the Person Profile page under the "Custom Objects" section, but the synced SFDC Custom Objects won't. You can see who has certain custom objects by using the custom object smart list filters. And if you want to see the exact content of that custom object, then you can use a velocity email script token and preview an email that holds that token.