Recommendations for SMS (Text Messaging) App Sought | Community
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DeniseGreenberg
New Participant
March 2, 2023
Question

Recommendations for SMS (Text Messaging) App Sought

  • March 2, 2023
  • 2 replies
  • 3476 views

I have a client who wants to send text messages from Marketo. I see that Marketo incorporated Vibes as an add-on product. Has anyone used it? Do you recommend it? Are there 3rd party apps you prefer? Thanks in advance for any feedback!

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2 replies

Vinay_Kumar
Vinay_Kumar
Community Manager
March 6, 2023

Vibes tool is simple and easy to setup.

Here are a few more:

Twilio, Intercom, SMS global, Zapier, TrueDialog, Salesmsg, Privy

    AWmindtree
    AWmindtree
    New Participant
    March 3, 2023

    Hi @denisegreenberg 

    I have experienced Vibes with Marketo and it is pretty simple integration and use of a SMS tool. Have also used Sinch connected via Webhook to Marketo. Sinch was much more customizable on a global level of Marketing. Vibes didn't allow much customizations.
    There are other tools as well that can connected to Marketo via Webhook like Twillio. I would say, you should analyze them based on the level of customizations, cost and overall deliverability. 


      SanfordWhiteman
      SanfordWhiteman
      New Participant
      March 3, 2023

      Region is also a major factor. It’s kind of impossible to answer without knowing which region(s) you’re going to be contacting and in some cases you may use multiple providers, each best for their region.

      D
      DeniseGreenbergAuthor
      New Participant
      March 6, 2023

      Hi @sanfordwhiteman - This would be for the United States only. I assume when you referred to regions you meant globally. Based on that, do you have a recommendation?

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