Record is filtered in sfdc- Sync Lead to SFDC caught exception | Community
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March 10, 2022
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Record is filtered in sfdc- Sync Lead to SFDC caught exception

  • March 10, 2022
  • 1 reply
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Hello all! Does anyone have any documentation for the below error? I had read that the sync needs to happen on the Salesforce side, but just needed guidance on best practice/ process for that. Thank you!

 

 

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Best answer by Darshil_Shah1

In a nutshell, this error occurs when there is a custom sync filter setup, and the field value controlling the sync is causing the sync to stop/fail - solution is to update the field in SFDC to True (check the checkbox field) and then try syncing the record.

This thread and Greg's posts linked in his comment are a great read!

1 reply

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
March 10, 2022

In a nutshell, this error occurs when there is a custom sync filter setup, and the field value controlling the sync is causing the sync to stop/fail - solution is to update the field in SFDC to True (check the checkbox field) and then try syncing the record.

This thread and Greg's posts linked in his comment are a great read!

esmanleyAuthor
New Participant
March 11, 2022

Thank you Darshil!!