Record is filtered in sfdc- Sync Lead to SFDC caught exception | Community
Skip to main content
esmanley
Level 2
March 10, 2022
Solved

Record is filtered in sfdc- Sync Lead to SFDC caught exception

Hello all! Does anyone have any documentation for the below error? I had read that the sync needs to happen on the Salesforce side, but just needed guidance on best practice/ process for that. Thank you!

 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
March 10, 2022

In a nutshell, this error occurs when there is a custom sync filter setup, and the field value controlling the sync is causing the sync to stop/fail - solution is to update the field in SFDC to True (check the checkbox field) and then try syncing the record.

This thread and Greg's posts linked in his comment are a great read!

View reply

2 replies

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
March 10, 2022

In a nutshell, this error occurs when there is a custom sync filter setup, and the field value controlling the sync is causing the sync to stop/fail - solution is to update the field in SFDC to True (check the checkbox field) and then try syncing the record.

This thread and Greg's posts linked in his comment are a great read!

Translate
esmanleyAuthor
Level 2
March 11, 2022

Thank you Darshil!! 

Translate
Terms & ConditionsAccessibility statement

Loading footer...