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A
Anonymous
June 24, 2013
Solved

Records owned by inactive users

  • June 24, 2013
  • 3 replies
  • 1702 views
Any way to create a smart list of leads or contact owned by inactive users in salesforce.com?

Or are we still struggling with this?
http://community.marketo.com/MarketoIdeaDetail?id=08750000000Hl49AAC
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Best answer by
The only way to do this is to export a report of inactive users from SFDC and copy their email address into a Lead Owner Email Address filter in a smart list.

3 replies

A
Anonymous
June 24, 2013
Thanks guys!
A
Anonymous
June 24, 2013
Grant,
 
I think Elliott's solution is the way to go. Once a user is inactive in SFDC it is impossible for Marketo to see those records, even if you reactivate them in SFDC.
A
Anonymous
Accepted solution
June 24, 2013
The only way to do this is to export a report of inactive users from SFDC and copy their email address into a Lead Owner Email Address filter in a smart list.
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