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A
Anonymous
January 15, 2013
Question

Recovering Deleted Leads

  • January 15, 2013
  • 6 replies
  • 5129 views
Is there a way to recover leads that have been deleted from the Marketo System?
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6 replies

A
Anonymous
January 16, 2013
One of our standard practices is to export all the Marketo lead records each month and archive the file.  This does not preserve their activity history, but does provide some measure of protection for the accidental deletion from Marketo and Salesforce.
A
Anonymous
January 16, 2013
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A
Anonymous
January 15, 2013
You may want to add a checkbox field to your CRM records called Force Update, which you can mass update whenever the need arises to force a synch from the CRM back to Marketo. 
A
Anonymous
January 15, 2013
Make a change on the leads (such as changing a non essential field). Save that change. Marketo will see that the lead is updated and resync it back to Marketo.

At least, that works in SFDC.
jtoohey
jtoohey
New Participant
August 21, 2020

We have a similar issue. We had an Operational program in Marketo that went off the rails (wrong logic in the smart campaign) that accidentally deleted some records from Marketo but left them in sfdc. I would like to push those people (Contacts) back from sfdc into Marketo. If I create a report in sfdc and add them to a campaign in sfdc, will that trigger the Marketo Sfdc sync and push the leads back into Marketo?

 

If not, would you recommend I re-upload these people back into a list in Marketo to trigger the sync?

 

Thanks!

A
Anonymous
January 15, 2013
They were not deleted from the CRM. How do I sync? I do not have SFDC.
A
Anonymous
January 15, 2013
If they were not also deleted in SFDC/CRM then they can be resynced.

Otherwise, no.
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