Thanks for checking in, Joel. It's not complete yet, but our engineers are in the process of working on it. I'm not sure when this will be complete because the issue is more complex than it might look at first, but there is active progress and code on it, so it's on its way.
A
Anonymous
July 2, 2013
Just wanted to check, since it's been 6 months since the last posting - has there been a solution to shorten URLs?
A
Anonymous
January 24, 2013
We're still working on some other big changes to our back end email infrastructure. Once those changes are complete in the coming months, we'll have more resources available to make other email related changes.
A
Anonymous
January 24, 2013
We'd also like to know if there's any update to this. A globally unique identifier for tracking doesn't need to be any longer than 32 characters.
A
Anonymous
December 14, 2012
Any update on where we are with this? Would be great to also enable tracking in text emails with those shortened URLs at the same time - I assume the length of these emails as shown above are the main reason why text emails in Marketo currently don't allow any click tracking at all.
A
Anonymous
October 12, 2012
We've had several comments that the tracking links are so long in Marketo that it puts people off clicking them because they know something fishy is going on. Given that bit.ly and t.co can use only about 10 digits why do we need a gazillion?! lol
Here is a link from a marketing email I received as a user; one and a half links of tracking link:
And here's the link I have to send to my customers; quite a difference; 8 lines of tracking links!
A
Anonymous
September 12, 2012
I agree, the links are way too long. I know our staff will all freak out (we are transitioning from another service who's tracking links were MUCH shorter). Another comment: A different idea had been merged with this one (https://community.marketo.com/MarketoIdeaDetail?id=08750000000HTNXAA4).
And that is one I REALLY need. If I include a link to www.mysite.com/how-to-do-xyz.html, Marketo appends that URL with a huge long string. I don't want users to see that crazy string...especially if we eventually want them to share the page with colleagues or via social media. How can we hide that?
A
Anonymous
March 22, 2012
The long URL looks so ugly when you scroll over it. Can't we hide that info from our customers?