Release Notes: Fall '17: Recipient Time Zone

Forum|Forum|8 years ago
November 17, 2017
5 replies
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Questions in regard to the Release Notes: Fall '17 - Marketo Docs - Product Documentation

Is it accurate that it only applies to Email Send programs and we can not utilize this for engagement programs?

Also it uses the field - I assume will be "Marketo Time Zone" - need to be enriched by the Marketo user or will there be any Marketo intelligence that auto-populates based on City,State and Country? So many questions and I want to play

Marketo

Best answer by

Hi guys, let me try to provide some clarity. We are going to support deliver in person time zone for both email programs and nurture programs in our 4 release. This will be a slow roll out and we are planning to have this completed in less than one month. The time zone calculation will be based on city, state, zip code, country fields and we will defer to then inferred versions of those fields in the event that we are unable to derive the time zone from what is provided for each person in the standard fields. If we are still unable to derive the persons time zone from the inferred field values, the person will qualify based on what the user has set for the program.

Dan_Stevens_

New Participant

a couple of days ago, this thread was started: Fall Release: Sending emails based on recipient timezone! And today, this one was created. Community Admins, is it possible to merge these two?

@Janet Dulsky

Janet_Dulsky

Employee

@Dan Stevens, unfortunately, there doesn't appear to be a way in Jive to merge discussions.

Thanks, Janet

ChristinaZuniga

New Participant

Is this a setting where I choose "send in timezone"? What if I want to do an immediate blast and don't want it dependent on timezone?

Dan_Stevens_

New Participant

hope it applies to ANY type of program that sends emails - not just Email Send programs (especially since Email Send programs can't be used in EPs). Very rarely do we use the Email Send program.

A

Anonymous

Accepted solution

Hi guys, let me try to provide some clarity. We are going to support deliver in person time zone for both email programs and nurture programs in our 4 release. This will be a slow roll out and we are planning to have this completed in less than one month. The time zone calculation will be based on city, state, zip code, country fields and we will defer to then inferred versions of those fields in the event that we are unable to derive the time zone from what is provided for each person in the standard fields. If we are still unable to derive the persons time zone from the inferred field values, the person will qualify based on what the user has set for the program.