Removing Leads Mid Flow and Adding Back in

Question

I have a smart campaign with email sends and wait steps. I recently added in a remove from flow step and removed some leads. Those leads had received 2 out of the 5 emails in the smart campaign before I removed them. If I add those leads back into the same smart campaign will they get the 3rd email or will they start back at the first.

So essentially,

A 5 email smart campaign.
---------------------------------
Lead A & B got email 1 & email 2.

Lead A & B were then removed.

Added leads a & b back into the flow again.
Will a & b start back at email 3 or email 1 ?

AnkitDu3 · Accepted Answer

You can add a choice in the flow step "If not was sent email A" send email " A and similarly for other emails. By doing this, if lead A & B has received 2 emails they won't receive the 1st two email and will qualify for the remaining emails.

Thanks

Steven_Vanderb3 · Answer

They will receive the first two emails again unless you add logic into the flow steps not to send it to people who have already received it.

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