Hello,
I recently executed an email blast program. In the 'reply to' field I included a generic inbox email address for recipients to respond to if required. I still received out of office emails from people on my marketing list though. I assumed these would go to the generic inbox address that I included in reply to. Can someone please let me know why this wasn't the case?
Thanks,
Louise
Hi Louise - Automated replies like out of offices will go to the From address - it's not technically a reply. Actual replies where a person clicks the reply button will go to the Reply To.
What a lot of marketers do is to set up a rule in their email client to filter out of offices to a certain box or folder.
More here: Why are replies being sent to the 'from' address instead of the 'reply-to' address??
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