Report Help! I need help with the report, i have setup a single email to be used in multiple programs but numbers are not showing
Thank you for reading my post
to summarize the report. i created a "Shared email" which means an email used by multiple batch campaigns(11 to be exact)
it is set to be sent to 50,000+ users
here is the scenario
batch campaign schedule to send weekly: Settings: each person through the campaign every time
1. first email was sent to 50,000+ users and shows on report (email performance report)
2. second email, i verified the batch campaign on the schedule tab and it says "scheduled to affect 50,000+ users"
3. i created the same report as number 1 and changed the data of the report to start from the date sent of #2, but it only shows 500+ and not 50,000+
i created a smartlist to double check: smartlist filter "email was sent <email name> and date (date sent for #2) also shows 50,000+
why is this happening?
note: i have 3 emails in this database and all received the emails,