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bjohnson-5
New Participant
April 18, 2022
Solved

Request new campaign as part of a flow step

  • April 18, 2022
  • 1 reply
  • 3114 views

If I have a "Request Campaign" step in the middle of a flow of content of a Smart Campaign, do the contacts that qualify for the request campaign exit the flow completely OR proceed to the steps below the Request Campaign?

 

Ex:

Send email 1

Wait 2 days

Request campaign if didn't click email 1

Wait 5 days

Send email 2

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Best answer by Darshil_Shah1

To answer your question - people will not be removed/stopped from further proceeding in the parent campaign upon encountering and qualifying for the Request Campaign flow step.

 

Request Campaign flow step is executed in an asynchronous manner - i.e., the campaign would be requested for the people when they come across the Request Campaign flow step, and the parent campaign w/o waiting for the people to complete the execution of flow steps within the child request campaign would proceed with the execution of subsequent/further flow steps (in this case the wait for 5 days flow step). FYR: Execute campaign flow step guarantees the synchronous execution of flow steps (Request Campaign does not).

 

1 reply

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
April 18, 2022

To answer your question - people will not be removed/stopped from further proceeding in the parent campaign upon encountering and qualifying for the Request Campaign flow step.

 

Request Campaign flow step is executed in an asynchronous manner - i.e., the campaign would be requested for the people when they come across the Request Campaign flow step, and the parent campaign w/o waiting for the people to complete the execution of flow steps within the child request campaign would proceed with the execution of subsequent/further flow steps (in this case the wait for 5 days flow step). FYR: Execute campaign flow step guarantees the synchronous execution of flow steps (Request Campaign does not).

 

bjohnson-5
New Participant
April 18, 2022

Thank you @darshil_shah1! Super helpful.