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SyedHasan
New Participant
March 17, 2022
Solved

Revenue Explorer Dashboard Subscription

  • March 17, 2022
  • 1 reply
  • 3183 views

Hi, I am looking to subscribe my revenue explorer dashboard. But upon creating the subscription, I am unable to locate my dashboard name. Though, it is showing me the full list of dashboards but not mine.

Can anyone explain, why such thing is happening.

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Best answer by Darshil_Shah1

Yes Darshil, you are right. I was confused with the subscription. But we can't subscribe to the dashboards. Apologies for the passing the wrong info.


No problem, @syedhasan! I'm glad that this helped in driving away the confusion. Can you please mark the answer as correct when you get a chance?

Thank you!

1 reply

Darshil_Shah1
Darshil_Shah1
Community Manager
March 17, 2022

Last time I checked,  you couldn't subscribe to an entire dashboard in the RCA - you could however subscribe to the individual RCA reports making up the dashboard. 

 

Though, it is showing me the full list of dashboards but not mine.

 

Are you sure that those are the RCA dashboards and not the RCA reports that you're seeing?

S
SyedHasanAuthor
New Participant
March 17, 2022

Yes, those are the dashboards. They are coming under the dashboard folder.

Darshil_Shah1
Darshil_Shah1
Community Manager
March 17, 2022

Interesting! Just to double check - I tried creating a RCE subscription in my sandbox instance - I couldn't see the Dashboard that I have in the Revenue Explorer > My Dashboards folder. I deliberately created and placed a test report "ABC Test Report in Dash" in My Dashboards folder too along with the dashboard "Test RCA Dashboard" to ensure that the items created in RCE are reflected in real time back in the Marketo. As you can see from the snap below - I'm having an option to subscribe to the RCE report "ABC Test Report in Dash" but not the dashboard.

Below snapshot shows the test dashboard named "Test RCA Dashboard" and the test report named "ABC Test Report in Dash" in the Revenue Explorer > My Dashboard folder, but I can only see an option to subscribe to the RCE report  and not the RCE dashboard per the above snap.

I checked the Marketo doc. too and as far as I can say - I didn't see anything about creating the RCA dashboards subscription, just the basic reports and the RCE reports.

 

Hope I am not missing out on anything here!

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