RTP - Segment by NOT being on mobile | Community
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Anonymous
May 22, 2014
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RTP - Segment by NOT being on mobile

  • May 22, 2014
  • 2 replies
  • 1837 views

tl;dr version:  Give a "NOT/EXCEPT" option when specifying mobile options when building segments.

Most other segment options in RTP give you the ability to say "everything/everyone EXCEPT the following" but the Mobile section of the segment builder only allows you to specify if they are mobile.  If you don't enable mobile settings, it pulls in both mobile and normal...but if you enable the settings it only looks for mobile excluding normal data.  There's no current option to say, "I only want non-mobile based data" in order to prevent content from attempting to be served to/tracked for mobile devices.

    2 replies

    K
    kh-lschutte
    New Participant
    February 7, 2020
    No text available
    David_Myers
    David_Myers
    New Participant
    August 21, 2014
    Hi Jesse,

    Thanks for the idea, you will be happy to know, that in our latest version release this month, we enhanced the Mobile segmentation options to include your request.

    You can now select a segment and run real-time personalized campaigns to those prospects coming from mobile devices or NOT from a mobile device, or from a specific devices and Mobile Operating Systems.

    Enjoy and don't forget to share with us your mobile or Non-mobile campaigns!



    Grégoire_Miche2
    Grégoire_Miche2
    New Participant
    January 29, 2018

    Hi @David Myers​,

    You probably want to mark this one as "done"

    -Greg

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