"Salesforce Campaign flow steps in smart campaigns will be skipped"
Can someone clarify what this means? I tried looking it up in the Marketo docs but don't see anything that specifically addresses this.
Thanks!
Can someone clarify what this means? I tried looking it up in the Marketo docs but don't see anything that specifically addresses this.
Thanks!
Hi Malik,
This means that when you have a Marketo program synced with a Salesforce campaign you should be managing the membership on the Marketo side. For instance, if you were to try to add a new member by using an Add To Salesforce campaign flow step in one of your smart campaigns, it would skip that step because what you should actually be doing is using a Change Program Status flow step to add the lead to the Marketo Program. The Program then automatically syncs the lead to the Salesforce campaign.
The "error" you're seeing is just to let you know that while the program and campaign are synced you should manage membership on the Marketo side.
John
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