Salesforce Campaign Sync - Did not create campaign in SFDC | Community
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Riz_Alvi
Riz_Alvi
New Participant
May 27, 2016
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Salesforce Campaign Sync - Did not create campaign in SFDC

  • May 27, 2016
  • 1 reply
  • 2257 views

Hi,

I created a campaign in Marketo and under Salesforce Campaign Sync created a campaign but that did not create a campaign in Salesforce. What I am doing wrong, how can I check?

Anybody

-Riz

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Best answer by Ravi_Ansal2

HI @Riz Alvi​

Few things that you can check upon:

     1. Does your Marketo-Salesforce Sync user has a licence that can create a campaign or not.

     2. Is there a pre existing campaign with the same name.

     3. Salesface campaign Sync usually takes time sometimes up-to 2 hours; i would suggest you to wait and then check.

If still it is not creating a campaign then raise a Support ticket.

1 reply

Ravi_Ansal2
Ravi_Ansal2Accepted solution
New Participant
May 27, 2016

HI @Riz Alvi​

Few things that you can check upon:

     1. Does your Marketo-Salesforce Sync user has a licence that can create a campaign or not.

     2. Is there a pre existing campaign with the same name.

     3. Salesface campaign Sync usually takes time sometimes up-to 2 hours; i would suggest you to wait and then check.

If still it is not creating a campaign then raise a Support ticket.

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