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A
Anonymous
June 20, 2017
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SalesForce field "Other Phone" mapping

  • June 20, 2017
  • 1 reply
  • 3792 views

Which field in Marketo does the standard SalesForce field "Other Phone" map to?

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    Best answer by Darrell_Alfons2

    You can see this in Marketo > Admin > Field Management

    Drag "other phone" onto the canvas and it will show the mapping

    If you can't find other phone, you may have to look at the API field name as it may be referring to something else, or mapped to something else.

    1 reply

    Darrell_Alfons2
    Darrell_Alfons2Accepted solution
    New Participant
    June 20, 2017

    You can see this in Marketo > Admin > Field Management

    Drag "other phone" onto the canvas and it will show the mapping

    If you can't find other phone, you may have to look at the API field name as it may be referring to something else, or mapped to something else.

      A
      Anonymous
      June 27, 2017

      Thanks Darrell,

      Looks like the mapping was wrong. Was going to the wrong API field name. Hopefully fixed now by support.

      By the way, is it possible to edit the field mapping myself or do I need to send to Marketo support every time I need a change?

        Darrell_Alfons2
        Darrell_Alfons2
        New Participant
        June 27, 2017

        Good to know!

        Unfortunately you will have to go to support for mapping changes.

        Semi-related, but make sure whenever you create new fields in SFDC that will be visible to marketo, make sure to create the fields with the exact same api name on the lead and contact object so that Marketo maps correctly to both, otherwise, it will create 2 fields in Marketo.

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