Salesforce licenses and Marketo | Community
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A
Anonymous
July 19, 2016
Question

Salesforce licenses and Marketo

  • July 19, 2016
  • 2 replies
  • 3690 views

If we have Salesforce Platform licenses how would we integrate Salesforce with Marketo?

Has anyone integrated Marketo with Salesforce using a license other than a standard Salesforce license?

In comparison to Standard Salesforce licenses what will be the restrictions behind using Marketo with Force.com or Salesforce Platform licenses? in my understanding force.com license doesn't allow access to leads and opportunities and other custom apps.

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2 replies

grantboothcs2
grantboothcs2
New Participant
August 15, 2023

I'm likewise curious if someone has linked Marketo using one of the new "Salesforce Integration" licenses that are API access only.

G
GeorgeRe3
New Participant
November 13, 2023

Sorry to bump an old thread. But I attempted  today to use the User License = Salesforce Integration today along with the Profile = Salesforce API Only System Integration and adding the Permission Set License Assignments = Salesforce API Integration. I got the following error:

 

"Error details:
Following objects were made inactive :
AccountContactRelation

Why: The Marketo sync user is unable to see the object.

Error details: Marketo cannot query one or more of the objects from Salesforce because the sync user is unable to see the object in Marketo.

After switching, an error. Can't access Account Contact Relationship."

 

I created a permission set for the Account Contact Relationship Object but then saw that on the related Objects to set extra permissions for Account, Contact, and Lead were unavailable. Bummer.

 

Edit*: On Marketo Engage setup says select User License: Salesforce. Guess this is the only combination that works:

https://experienceleague.adobe.com/docs/marketo/using/product-docs/crm-sync/salesforce-sync/setup/enterprise-unlimited-edition/step-2-of-3-create-a-salesforce-user-for-marketo-enterprise-unlimited.html?lang=en

Josh_Hill13
Josh_Hill13
New Participant
July 19, 2016

Curious why you want to do this if the License Types in question may not grant full access to SFDC?

I would stick with the usual user sfdc license. Perhaps SFDC's documentation can assist you further. You might also check docs.marketo.com for the SFDC setup process that might have more answers.

A
Anonymous
July 19, 2016

Josh,

Thank you for your response.

So bunch of users at our company are using Marketo on contacts only.

Marketo is currently being used by our marketing team to manage campaigns, manage leads and bring in Leads to Salesforce, after that we have users that look these leads over, convert them and assign them to users in the sales team, then people in our sales team are using Marketo to send Marketo emails.

In my opinion we don't need to stick with standard Salesforce licenses atleast for the sales teams. So we are looking for alternative ways to integrate with Marketo to transition into this change smoothly, if that's even possible.

That's why in my question I'm wondering if anyone has been using Marketo with Salesforce Platform licenses, and what are the restrictions behind using this type of license to Integerate with Marketo.

William_Finnen
William_Finnen
New Participant
July 19, 2016

Hi Mohammed,

I believe RingLead would be able to help you out with your integration situation.  If you would like to discuss this further feel free to reach me at billy@ringlead.com.

Thanks!

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