Segmented Snippets in Marketo Email - View in Browser issue | Community
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Crystal_Pacheco
New Participant
April 17, 2020
Question

Segmented Snippets in Marketo Email - View in Browser issue

  • April 17, 2020
  • 1 reply
  • 1542 views

This is a bizarre issue...
An email is built with a snippet that is using segmentation. The segmentation is visible in Marketo email editor, in the email preview and upon email send. But if I click view in browser of the segmented snippet email, it reverts back to the default view of the segmented snippet. 
Is this a Marketo bug?

Segmentations done regularly without the use of a snippet successful show view in browser of the segmented content correctly.

Can anything be done or is the only solution to not use segmented snippets in email?

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1 reply

SanfordWhiteman
New Participant
April 17, 2020

A longstanding bug IIRC.