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A
Anonymous
April 12, 2016
Solved

Send alert email based on action in form - Unsubscribe

  • April 12, 2016
  • 1 reply
  • 1421 views

Hi, if the unsubscribe form has two comms that the lead can opt out of. How do we send a email alert with the lead details (ID, name) based on which cmms they opted out of? So if they opt out of option 1, a email goes to manager A, if they opt out of option2, then a differenemail goes to manager b with customer details.

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Best answer by Grégoire_Miche2

Hi Vibha,

Just a run a smart campaign with 2 send alert:

  1. trigger : fills out form
  2. Flow steps
    1. send alert
      • choice : if Opt out 1 -> send to Manager A
      • default : do nothing
    2. send alert
      • choice : if Opt out 2 -> send to Manager B
      • default : do nothing

-Greg

1 reply

Grégoire_Miche2
Grégoire_Miche2Accepted solution
New Participant
April 12, 2016

Hi Vibha,

Just a run a smart campaign with 2 send alert:

  1. trigger : fills out form
  2. Flow steps
    1. send alert
      • choice : if Opt out 1 -> send to Manager A
      • default : do nothing
    2. send alert
      • choice : if Opt out 2 -> send to Manager B
      • default : do nothing

-Greg

A
Anonymous
April 13, 2016

Thank you Greg,

That's helpful info - I'll try that now.

Cheers,

Vibha.:)

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