Send Sample on Draft Mode Not Working | Community
Skip to main content
November 19, 2014
Solved

Send Sample on Draft Mode Not Working

  • November 19, 2014
  • 3 replies
  • 1699 views
I am having troubles getting the "Send Sample" feature on the draft version of an email to send.  Any ideas why?

We currently have two sets of automated emails up and running, but we want to change the copy.  I've made all the changes in draft mode, and wanted to proofread before we update the live versions to the draft.  But, I can't send myself samples.  I tried this yesterday and thought there was a delay, and tried it again, and nothing sent.  If I send samples of emails that aren't in draft mode (i.e. haven't been approved yet), there's no sample problem.
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Josh_Hill13
Have you tried a different browser? Or ask support.

3 replies

May 18, 2017

@Josh Hill​,

There are lots of updates on this issue in this thread: Sample / Test Emails Not Sending

Thanks,
Carley Donovan

November 20, 2014
A different browser doesn't seem to work.  I'll try Support.  Thanks!
Josh_Hill13
Josh_Hill13Accepted solution
New Participant
November 19, 2014
Have you tried a different browser? Or ask support.