Send SMS with an emoji using Twilio webhook, comes through as plain text only?

Question

Hi allDoes anyone use Twilio for sending SMS messages from Marketo? I have an issue that's stumping me.We want to send SMS messages that have emojis in them eg &#127804; https://www.compart.com/en/unicode/U+1F33CWe send these messages from Marketo -> Twilio via a webhook. In this webhook are Marketo tokens which is where we configure the content of the message.This webhook passes the payload to Twilio in plain text, which strips out the emojis. If I try to add them in unicode or HTML formats ( U+1F33C or &#127804;), Twilio still treats them as plain text and fails to send them as emojis. So eg an SMS saying "Here is a flower &#127804;" turns into "Here is a flower U+1F33C". I can't tell if this is an issue with how Marketo sends the information or how Twilio is receiving it. I've lodged tickets with both platforms but hoping someone has come across this before?

SanfordWhiteman · Accepted Answer

The format “U+1F33C” is not an encoding. It’s the way we discuss Unicode codepoints specifically independent of any encoding.

HTML encoding doesn’t make sense here because you aren’t sending HTML.

Twilio’s Message resource expects a URL-encoded (i.e. percent-encoded) payload.

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