sending email alert help | Community
Skip to main content
N
NatalyaSav
New Participant
August 24, 2021
Question

sending email alert help

  • August 24, 2021
  • 1 reply
  • 3014 views

Hello! I started to use marketo no so for a long time ago, so I hope that someone can help me with my problem. 

I created a new smart campaign for send alert to my email address . I included in this smart campaign - fills out form and send alert on the flow. But when I submitted the web form I don't have any email about it. 

Maybe I forgot to add something more.

Thanks for your attention,

Natalya.

 

P.S Thanks so much for everyone who tried to help me with this problem. I already solved it and reason why 'send alert' didn't work is wrong domain email address when I created email. 

So I guess that if someone will have the same problem like me, please check the email address in design studio.

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Vinay_Kumar
Vinay_Kumar
Community Manager
August 24, 2021

Hi @natalyasav, 

If you haven't tried adding the web page constraint with fills out form then please try adding the Web page constraint. 

To help you more on this: could you please share the screenshots of the campaign smart list and flow?

    N
    NatalyaSavAuthor
    New Participant
    August 24, 2021

    Thank you for your answer. 

    A
    aditidutta
    New Participant
    August 24, 2021

    Hi @natalyasav 

     

    The alert set up seems to be fine provided that you are not using any other filter criteria in the smartlist. 

     

    To check whether the alert has been sent or not, you can go to the results tab and check for Send Alert activity or you can also go to your record in Marketo and in the activity log tab check for Send Alert activity. Double clicking on it will also give you the details of the people(email addresses) the alert was send to. 

     

    Thanks, 

    Aditi

      Terms & ConditionsAccessibility statement

      Loading footer...