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stacenic
New Participant
March 1, 2021
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Setting Up First API

  • March 1, 2021
  • 1 reply
  • 3624 views

I am currently setting up my first integration in Marketo (not the first for our instance but the first one I have personally set up). When setting up a new API integration - do I need to create a new role for each API integration that I set up? Or is there one general API role that is set up that can be used across multiple integrations when setting up under "launch point" 

 

The developer documentation is confusing. Thanks in advance!

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Best answer by Katja_Keesom

Hypothetically you could set up one user, but I certainly would not recommend it for multiple reasons:

  • Per user, I would check which access they actually need and not assign more rights than necessary.
  • There is a limit to the amount of API calls you can make in a day, so it is very useful to be able to keep track of which integration is consuming the volumes.
  • If you are encountering errors, usually Marketo Support will be able to tell you which API user is causing them. Separating them thus helps in troubleshooting errors.
  • Multiple external agencies using the same credentials is usually not something your security department appreciates.

1 reply

Katja_Keesom
Katja_KeesomAccepted solution
Community Manager
March 1, 2021

Hypothetically you could set up one user, but I certainly would not recommend it for multiple reasons:

  • Per user, I would check which access they actually need and not assign more rights than necessary.
  • There is a limit to the amount of API calls you can make in a day, so it is very useful to be able to keep track of which integration is consuming the volumes.
  • If you are encountering errors, usually Marketo Support will be able to tell you which API user is causing them. Separating them thus helps in troubleshooting errors.
  • Multiple external agencies using the same credentials is usually not something your security department appreciates.
    S
    stacenicAuthor
    New Participant
    March 1, 2021

    Thank you! This is super helpful. I ended up creating a new user role specifically for this new integration. 

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