SFDC Custom Object not available for Email Script Token | Community
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nik-2
New Participant
December 14, 2022
Solved

SFDC Custom Object not available for Email Script Token

  • December 14, 2022
  • 1 reply
  • 1394 views

Hi All,

 

We are syncing to and SFDC custom object that is linked to the Lead Object (1st level). When we try to create an email script token, the custom object is not available on the right field selection window. We tried resyncing the schema and disabling and reenabling the SFDC sync and it is still not available. I have confirmed that the SFDC Marketo integration user has full access to the object and fields in SFDC.

 

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Best answer by nik-2

Yes, we are able to see the triggers and filters in smart lists. We opened a ticket with support and they confirmed there is an issue with our instance. Thank you though for responding.

1 reply

Darshil_Shah1
Darshil_Shah1
Community Manager
December 14, 2022

Just to verify the sync, are you able to see the triggers and filters for the synced SFDC custom object (Engagement) in a smart list?

 

N
nik-2AuthorAccepted solution
New Participant
December 19, 2022

Yes, we are able to see the triggers and filters in smart lists. We opened a ticket with support and they confirmed there is an issue with our instance. Thank you though for responding.

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