SFDC Responded Value & Marketo program statuses | Community
Skip to main content
New Participant
August 4, 2020
Solved

SFDC Responded Value & Marketo program statuses

  • August 4, 2020
  • 1 reply
  • 2398 views

If a MKTO program is synced to a SFDC campaign - can you make changes to the statuses seen in SFDC & have that sync over to MKTO? For instance - for live event the values are: 

-Not in program

-registered 

-waitlisted

-attended

-no show

In SFDC I want to create a responded value called "booth visit" - if that is not already set up in MKTO as a choice (which I'm not sure how to add in on the MKTO side) will it sync over? or show as an error? 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Balkar_Singh

To ensure that the Program Statuses Sync to SFDC Campaign Statuses - they must be compatible for the mapping to work. Refer this doc for how-to. If you want "Booth Visit" on SFDC Campaign, you would need the same status on the mapped Program as well.

 

 

1 reply

Balkar_Singh
Balkar_SinghAccepted solution
Community Manager
August 4, 2020

To ensure that the Program Statuses Sync to SFDC Campaign Statuses - they must be compatible for the mapping to work. Refer this doc for how-to. If you want "Booth Visit" on SFDC Campaign, you would need the same status on the mapped Program as well.

 

 

stacenicAuthor
New Participant
August 4, 2020

Thank you! That's what I thought