SFDC to MKTO Sync

I have a field in SFDC that isn't syncing to MKTO. I have a 1-1 sync and I turned on the "Marketo-Salesforce Sync"

Any thoughts why this isn't working

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New Participant

Hi Alexis,

In regards to your response to Chris; you will want to check the user that is used for the actual setup in step #3 here: Step 3 of 3: Connect Marketo and Salesforce (Enterprise/Unlimited) - Marketo Docs - Product Documentation

I would also make sure the field is available to that user as Chris mentioned. Here's some documentation around that: Step 2 of 3: Create a Salesforce User for Marketo (Enterprise/Unlimited) - Marketo Docs - Product Documentation

Thanks,

Cory Gabor

Marketing Consultant

LeadMD

New Participant

There are a lot of missing details here; your best bet would be Support because they can see the current state of the sync.

New Participant

Confirm the Marketo Integration User has visibility to the field in question. Your SFDC Admin should be able to check.

New Participant

We have a few Marketo integration users with different SFDC access. Does this mess things up?

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