Skipped execution due to that the SFDC campaign {IN_Enterprise Tier 2} was linked with a program

Forum|Forum|7 years ago
September 14, 2018
2 replies
5887 views

Hello,

The Marketo Program is synced to SFDC but some leads got sync in Salesforce and the rest didn't make it. I tried manually adding to SDFC with member status and got this error

Has anyone encountered this before? What is the resolution?

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Grégoire_Miche2

New Participant

Hi Reyna,

use "Change program status" instead. This will add the lead to the program, which automatically will add it to the sync'ed SFDC campaign.

-Greg

Dylan_Yip-Chuck

New Participant

Hi Greg, I just tried using the "Change program status" instead, but sadly, got the same errors for my un-synced members.

Dylan Yip-Chuck

K

kyle.mccormick

New Participant

Hi Reyna Fundador

If you used the "Add to SFDC Campaign" flow and the program is synced to a SFDC campaign, you will hit this error. The help docs used to have this in there, but it looks like Marketo removed it . In order to get this to work, you'd need to break the sync, run the flow, and the re-enable the sync once it's complete.