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Melanie_Haught1
Melanie_Haught1
Level 1
Jul 8, 2019 6:29 PM UTC
Question

Slack Integration

Is there a way to use the webhook with Slack to act as an incoming trigger back into Marketo? We currently use the webhook to post in Slack, but would like to trigger from that same channel to push a campaign action back.

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3 replies

Melanie_Haught1
Melanie_Haught1Author
Level 1
Jul 8, 2019 9:25 PM UTC

Thanks Sanford! We want to use Slack to push an individual manually into a campaign, and it wouldn't be high volume.

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SanfordWhiteman
SanfordWhiteman
Level 10
Jul 8, 2019 9:27 PM UTC

Into a Program, you mean?

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SanfordWhiteman
SanfordWhiteman
Level 10
Jul 8, 2019 6:34 PM UTC

You'll have to be more specific about the actions you want to take in Marketo (using Marketo-speak) in response to what's going on your channel.

While you can call the Marketo REST API from Slack (using outbound hooks or the newer API) you must not do this for any high-volume actions; Marketo does not have the capacity.

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