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stephens6273755
New Participant
March 16, 2023
Solved

Slow Loading Marketo Embed Form

  • March 16, 2023
  • 2 replies
  • 3165 views

Hi -- I know there are some old threads on this, but creating a new post to see if anyone has any ideas/suggestions.

 

We have recently rolled Marketo embedded forms onto our website. The forms load very slowly on the website (and sometimes not at all). When I clear my cache, the forms load faster, but by the next day, the issue pops up again.

 

The forms load fine on Marketo landing pages so I don't think there is an issue with the form itself, but rather the API. Any suggestions on ways to troubleshoot the problem?

 

I tried inspecting the page in Chrome and opened the network tab (as suggested in another post), but I am not sure what to look for or what could represent the cause. Thanks in advance for any suggestions!

 

 

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Best answer by SanfordWhiteman

This code might as well be saying “please take as long to show my form as possible” 🙂

window.onload = function() { MktoForms2.loadForm("//eu.info.pro.sony", "375-LTS-308", 2920); };

This isn’t the standard embed method — why are you waiting for the load event?

 

The form should be injected when the DOM is ready (not onload) like the standard embed does.

2 replies

L
leannemoynihan
New Participant
March 16, 2023

Marketo in general is moving at a snail's pace for us today - experiencing issues across two logins, on different networks etc so it's not an issue our end

Dave_Roberts
Dave_Roberts
New Participant
March 16, 2023

Hey Steve, would you be able to share a link to one of the pages on your website where you're experiencing this issue? 

S
stephens6273755Author
New Participant
March 16, 2023

Thanks for troubleshooting! Here is a link to a page with an embed for that is not loading for me:

https://pro.sony/ue_US/retail/retail-brochure

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
March 16, 2023

This code might as well be saying “please take as long to show my form as possible” 🙂

window.onload = function() { MktoForms2.loadForm("//eu.info.pro.sony", "375-LTS-308", 2920); };

This isn’t the standard embed method — why are you waiting for the load event?

 

The form should be injected when the DOM is ready (not onload) like the standard embed does.

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