Smart Campaign fails in the Detail and generate "Failed: None.get" | Community
Skip to main content
C
crussarollo
New Participant
March 12, 2021
Question

Smart Campaign fails in the Detail and generate "Failed: None.get"

  • March 12, 2021
  • 1 reply
  • 1703 views

We have created a program that allows you to view and identify the subscription of an account based on a series of tokens that concern the calculation of points;

In the Dev area we used this Token:

 

#if($listOne) #set( $intMax = $math.sub($listOne.size(),1) ) #foreach( $num in [ $intMax..0 ] ) #if(${listOne.get($num)} && ${listOne.get($num).listTwo.get(0)} ) ${listOne.get($num).listTwo.get(0).name} #break #end #end #end

 

And we used the same token in Production Area ;

Dev Area :

Shows this results for the Activity Log of the user :

The results of the Campaign, in this case the emails are sent and delivered :

Moreover we have obtained the same results through the use of a batch campaign activated with a Run Once while in production with the same operation we have not obtained any results. 

Production Area :

once we changed users in production we tested the campaign using the same Token but we found different results, we obtained this results for the Activity Log of the user :

While the results of the campaign are as follows:

 

Why, since there are no differences between the two environments, we find this error in sending emails: None.get ?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

SanfordWhiteman
SanfordWhiteman
New Participant
March 12, 2021

There's not really enough information here because you haven't provided examples of your lists.

 

Even without that, I can say almost certainly that your code is buggy because you're using Boolean conditions (#if($listOne)) on List objects, which are always truthy regardless of their contents. It's impossible to have a falsy List. (A null is falsy in Velocity, but that's not the same thing, and you should check for null explicitly.)

 

Also, you don't need to #foreach over indexes in a List to do a reverse scan, you can sort the List and use a standard iterator.

 

Most likely the direct cause of that None.get is you didn't check off necessary objects in the tree in Script Editor, but you should also fix the code.

C
crussarolloAuthor
New Participant
March 23, 2021

Thanks a lot for the answer.

We changed the token like this:

 

 

#if(($listOne) && ($listOne.size() > 0)) #set( $intMax = $math.sub($listOne.size(),1) ) #foreach( $num in [ $intMax..0 ] ) #if($listOne.get($num) && ${listOne.get($num).listTwo.get(0) ) $listOne.get($num).listTwo.get(0).name} #break #end #end #end

 

 

Unfortunately after modifying the token and checking the fields of the tree in the Script Editor; I get the same result:

Thanks in advance for your cooperation

Terms & ConditionsAccessibility statement

Loading footer...