Smart list excluding who already received that e-mail | Community
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Fernando_Lysco
New Participant
July 28, 2020
Solved

Smart list excluding who already received that e-mail

  • July 28, 2020
  • 1 reply
  • 4134 views

I sent an e-mail to a list of people, and now I would like to sent an second e-mail to anyone who didn´t opened the first e-mail.

Which filter or combination of filters can I use?

I use the filter - "Member of List" than "Name of the list" to sent

 

Someone could help me?

 

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Best answer by SanfordWhiteman

And you need to filter by the people who received the email, too!

 

So the full filter set is

 

Was Delivered Email AND Not Opened Email AND Not Clicked Email

1 reply

Salytics
New Participant
July 28, 2020

Hi Fernando,

You can use the 'Not Opened Email' filter as seen in the screenshot below.


- Dan

 

Balkar_Singh
Community Manager
July 28, 2020

Would suggest add filters to exclude clicks as well. Opens may not be tracked in some cases.

 

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
July 28, 2020

And you need to filter by the people who received the email, too!

 

So the full filter set is

 

Was Delivered Email AND Not Opened Email AND Not Clicked Email