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Anonymous
August 4, 2014
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smart list shows zero leads

Our smart list contains about 4k contacts, but when we go to schedule the campaign, the smart list is showing "0 leads will be affected." Any idea why this might be the case?
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Valerie_Armstro
Valerie_ArmstroAccepted solution
Level 9
August 4, 2014

Hey Tara,

In the campaign smart list, are you using a separate smart list (i.e. Member of Smart List filter)  or are you creating the list of contacts within the campaign's smart list?   Best idea is to go through each individual filter and check that you didn't mix up is/is not, contains/not contains, in/not in, etc. Also check your filter logic, make sure your filter logic is using the correct AND/OR statements.

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3 replies

Anonymous
August 4, 2014
Thank you both. It was related to the filter logic - ALL vs. ANY.
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    Anonymous
    August 4, 2014
    Also check if your schedule tab shows EACH LEAD CAN RUN THROUGH THIS CAMPAIGN ONCE (in case you are re-using the smartcampaign, for example). 
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    Valerie_Armstro
    Valerie_ArmstroAccepted solution
    Level 9
    August 4, 2014

    Hey Tara,

    In the campaign smart list, are you using a separate smart list (i.e. Member of Smart List filter)  or are you creating the list of contacts within the campaign's smart list?   Best idea is to go through each individual filter and check that you didn't mix up is/is not, contains/not contains, in/not in, etc. Also check your filter logic, make sure your filter logic is using the correct AND/OR statements.

    Translate
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