Smart list that tracks amount of soft bounces | Community
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A
Anonymous
February 15, 2016
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Smart list that tracks amount of soft bounces

  • February 15, 2016
  • 1 reply
  • 2083 views

I need to make a smart list that tracks the amount of times something has been soft bounced. I'd like to make a rule that if and email is, for example, soft bounced 4 times or more, that it is moved to a review list to be potentially marked invalid or corrected.

1. Is there a filter that will allow me to track that?

​2. Does anyone have any suggestions as to how I should structure such a rule? ​

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Best answer by Josh_Hill13

Depends exactly.

Trigger or Filter:


Bounces Soft at least 4 times...

Bounced Soft at least 4 times.

will give you the list of people who match that. If you want, you can schedule the smart list to run once a month or something.

I usually just suspend anyone who bounces soft 3 times/30 days and then invalidate people over that.

1 reply

Josh_Hill13
Josh_Hill13Accepted solution
New Participant
February 15, 2016

Depends exactly.

Trigger or Filter:


Bounces Soft at least 4 times...

Bounced Soft at least 4 times.

will give you the list of people who match that. If you want, you can schedule the smart list to run once a month or something.

I usually just suspend anyone who bounces soft 3 times/30 days and then invalidate people over that.

A
Anonymous
February 15, 2016

Thanks for your advice Josh,

Is "Bounces Soft" your filter? Because the only filter I have available to me is "Email Bounced" with constraints, "Email = Is Any", "Date of Activity = In Past" then a time period. I don't believe we have a filter that offers a specific count on bounces.

A
Anonymous
February 15, 2016

Hi Mark,

When you "add a constraint" there should be an option to choose "min. number of times".

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