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Anonymous
January 20, 2016
Solved

Soft bounce : how Marketo handles it ?

  • January 20, 2016
  • 5 replies
  • 2799 views

Hi guys,

I heard that an email that soft bounces is automatically sent again 3 times by Marketo. Does it send it instantly or is there a delay between the trials?

Thanks a lot for helping.

Regards,

Florian

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Best answer by Josh_Hill13

Someone in the docs it says that after a soft bounce, it tries again after 1 hour, 4 hours, 6 hours and 24 hours. Something like that. If it still isn't going through, it marks it as a Soft Bounce. You will see this as Pending in the reports.

5 replies

Josh_Hill13
Josh_Hill13Accepted solution
New Participant
January 20, 2016

Someone in the docs it says that after a soft bounce, it tries again after 1 hour, 4 hours, 6 hours and 24 hours. Something like that. If it still isn't going through, it marks it as a Soft Bounce. You will see this as Pending in the reports.

A
Anonymous
January 21, 2016

It seems clear. Thanks a lot.

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