Something blocking tracking of one UTM parameter on landing pages | Community
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EmmaFl2
New Participant
January 3, 2023
Solved

Something blocking tracking of one UTM parameter on landing pages

  • January 3, 2023
  • 3 replies
  • 2385 views

Hi everyone, 

 

We have implemented UTM tracking on our forms but the CSS something on the landing page is currently blocking UTM_term from being captured. 

Does anyone know what the suggested CSS fix should be in order for the UTM values to be captured via the form? 

 

Thanks,

Emma

 

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Best answer by Darshil_Shah1

I'm not sure if I follow your question! From what I know, CSS is for styling elements on a webpage. How could a CSS issue prevent capturing UTM parameters on form-submit? Am I missing anything here? Also, if you need help with CSS, it'd be great if you could supply the link to your LP so people can have a look. 🙂

3 replies

SanfordWhiteman
SanfordWhiteman
New Participant
January 3, 2023

Also using the value "trigger.Web Page" will never work here. Forms don't have a trigger context when they're loaded!

 

It seems like there's some misunderstanding of what should work with Hidden field Autofill.

SanfordWhiteman
SanfordWhiteman
New Participant
January 3, 2023

Hi Emma,

 

Like Darshil says, it’s not possible for CSS to have any effect on query string parsing. I’ve edited your post title accordingly.

 

Also note query parameters are always case-sensitive. You wrote “UTM_term” in your post but it’s “utm_term” that would be captured by the field setup shown in your screenshot.

 

But we actually need a link to your page to demonstrate what you’re talking about.

Darshil_Shah1
Darshil_Shah1Accepted solution
Community Manager
January 3, 2023

I'm not sure if I follow your question! From what I know, CSS is for styling elements on a webpage. How could a CSS issue prevent capturing UTM parameters on form-submit? Am I missing anything here? Also, if you need help with CSS, it'd be great if you could supply the link to your LP so people can have a look. 🙂

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