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Mark_Brailsford
Mark_Brailsford
New Participant
July 17, 2019
Question

SP_Send_Alert_Info to Invalid Page

  • July 17, 2019
  • 1 reply
  • 2800 views

All of a sudden the SP_Send_Alert_Info token in alerts is generating an invalid link. The LeadID in the invalid URL is correct. The SFDC link still works.

What happened?

1 reply

SanfordWhiteman
SanfordWhiteman
New Participant
July 17, 2019

What part of it is incorrect -- how does it differ from the URL when you navigate to the same person in SFDC Marketo?

Mark_Brailsford
Mark_BrailsfordAuthor
New Participant
July 17, 2019

The URL generated is app-sj25.marketo.com/access/leadDetail?leadId=2352432&tok=xVoML5CKd1Qb7wV35%2FmLNrqv03fFYoihqbluS623h5lsgB0nJb%2… 

which sends us to the dreaded Quoth the Raven - 404 page.

No change was made to the alert.

SanfordWhiteman
SanfordWhiteman
New Participant
July 18, 2019

Hmm. You've gotta open a ticket.

In a few tests just now (on app-sj01, so not identical to your setup) the only way I can force a 404 is if the tok query parameter doesn't exist at all. Even if I put a random tok value in place, and don't include the leadId or panel query param, I get a 200 and a white screen (i.e. an unusable page, but not the Quoth the Raven 404).

If you don't need the temporary link part of SP_Send_Alert_Info, you can of course build the same thing yourself.

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