Specify text version in rich text "my" tokens. | Community
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A
Anonymous
March 19, 2015
Duplicate

Specify text version in rich text "my" tokens.

  • March 19, 2015
  • 5 replies
  • 4339 views

Presently, when a section of an email is opened for editing, you are presented with the rich text version AND the text-only version:



However, when editing rich-text "my" tokens, you only get the rich text version:



It would be nice if we could edit how the content of these token appears in the plain text as well.

    5 replies

    K
    kh-lschutte
    New Participant
    February 7, 2020
    No text available
    Jamie-Carey
    Jamie-Carey
    New Participant
    June 17, 2016

    Hey Justin, where is this on the timeline?

    Justin_Cooperm2
    Justin_Cooperm2
    New Participant
    June 17, 2016

    I don't have an ETA for this

    A
    Anonymous
    October 14, 2015

    I'm not a fan when an Idea is moved to a stage that I can't vote on. The product does not have this capability yet and is very frustrating for those trying to utilize my.tokens for program templates/demand centers. Sure, time consuming workarounds exist but these are not sustainable for complex programs or a simple program that users will be cloning and updating tokens in.

      Justin_Cooperm2
      Justin_Cooperm2
      New Participant
      October 14, 2015

      Emily, it is on my radar. I haven't forgotten about it.

      I am very concerned, however, that people will think it will automatically look good if we do this. Imagine in our email editor when you click the "Copy from HTML" button...how often does the resulting text look 100% perfect? If you have a rich-text token in there, it may also not look as you desire it to look, and in this case you wouldn't be able to edit it.

      A
      Anonymous
      October 14, 2015

      I think that the "Copy from HTML" button does a great job. I rarely edit the text only version. I remember the days when you had to manually add in the links though

      Justin_Cooperm2
      Justin_Cooperm2
      New Participant
      August 26, 2015

      I will add it to the list.

      Jamie-Carey
      Jamie-Carey
      New Participant
      August 27, 2015

      Thank you so much!!!

      Justin_Cooperm2
      Justin_Cooperm2
      New Participant
      April 2, 2015
      There are also text tokens. You could use rich-text token from the HTML version of the email and a text token for the TEXT version of the email.

      Also, snippets already support this as well so that is another option.
      A
      Anonymous
      August 11, 2015

      Sorry, that doesnt work as the linebreaks are stripped out from the text token.

      Justin_Cooperm2
      Justin_Cooperm2
      New Participant
      August 11, 2015

      Sounds like Snippets are the perfect answer for you then.

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