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ChristinaZuniga
ChristinaZuniga
New Participant
July 28, 2016
Solved

SPF DKIM Change of Email

  • July 28, 2016
  • 3 replies
  • 2649 views

My company is changing from Outlook to Office 365 in the next few months and I'm getting conflicting advice about whether I need to update my SPF and DKIM. We're keeping the same domain, just changing providers (although we're getting rid of our on premise email server. My network admin who helped with the initial set up left the company so I don't have anyone internal to ask. Does anyone have experience with this or know if I'll need to make any changes when we switch over?

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Best answer by Jamie_Rodger

You definitely do need to update. We just moved to O365 and the team did not transfer the DKIM information and it has been a headache ever since.

3 replies

ChristinaZuniga
ChristinaZunigaAuthor
New Participant
September 8, 2016

Thank you both! Yes, I'll make sure this is part of the migration plan.

Jamie_Rodger
Jamie_RodgerAccepted solution
New Participant
September 8, 2016

You definitely do need to update. We just moved to O365 and the team did not transfer the DKIM information and it has been a headache ever since.

Justin_Cooperm2
Justin_Cooperm2
New Participant
July 28, 2016

I can't recall but you likely will need to enter the DKIM private key somewhere in the O365 setup. Any MSFT support rep should be able to help with this.

Justin

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