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Level 1
Sep 26, 2013 6:36 PM UTC
Question

SSO and ADFS

Has anyone sucessfully done Marketo SSO with ADFS? The document provided by Marketo was not very helpful. Marketo Support Engineer said that can't help either. 
 
In particular what should I put under Entity ID? Also, I try to test SSO using this URL: https://login.marketo.com/saml/assertion/<my-munchkin-id>, got "Error processing SAML message. Request was ill-formed in some way."
 
Any help you can share is greatly appreciated!
 
Jendy

22 replies

Ivo_Hanbeukers
Level 2
Dec 1, 2016 6:03 AM UTC

Hi, I will describe the steps which I did.

If you still have problems you can contact me directly: ivo.hanbeukers@rockwool.com

In Marketo go to the SSO Settings

Enable SAML Sngle Sign-On

Issuer ID and Entity ID are the same in my configuration: sts.youradfsserver.com/adfs/services/trust

User ID Location: In Name identifier element of Subject

Name Id Format: urn:oasis:names:tc:SAML:1.1:nameid-format:email

Identity Provider Certificate.: Upload here your certificate from your ADFS server.

Go now to your AFS Server and create a new Relying Party Trust

Enter the data about the relying party manually

Give it a name

Select all the
default settings except for:

Configure URL

Select Enable support for the SAML 2.0 Web SSO protocol

Enter the url:  login.marketo.com/saml/assertion/Munchkin Account ID

you can find your Munchkin Account ID in Marketo un intergration -> Munchkin

On the next screen you have to enter the relying party trust identifier: saml.marketo.com/sp

On the claim rules window add a rule

Use the claim rule template: Send LDAP Attribute as Claims

Give it a name

Attribute store: Active directory

LDAP Attribute = E-mail-address (This can be different for you depending on the login name you use in Marketo)

Outgoing Claim Type must be: Name ID

Good luck

Ivo Hanbeukers

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Legrandcharles_
Level 1
Feb 4, 2020 10:29 AM UTC

Hi 

 

      We try the same steps that you have mention above, but when we try to access the SAML Assertion URL mention below, getting an error as 

"Error processing SAML message. Request was ill-formed in some way."

login.marketo.com/saml/assertion/Munchkin Account ID

 

Could you plz help us to resolve this. and let us know the cause for this issue

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Nov 22, 2016 3:02 AM UTC

Hi,

We've been struggling with our SSO implementation as well and haven't had any support from Marketo. If someone can post the steps, that would be much appreciated!

Regards,

Patsy

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Ivo_Hanbeukers
Level 2
Dec 1, 2016 6:05 AM UTC

Done, I added the steps

Good luck

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Ivo_Hanbeukers
Level 2
Sep 5, 2016 12:24 PM UTC

Hi

I got it to work after struggling for 12 hours . I can help you If you still need help.
The documentation form Marketo is not very helpful .

Br.

Ivo Hanbeukers

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Nov 9, 2016 4:09 AM UTC

Hi @Ivo Hanbeukers,

We got the same error message "Error processing SAML message. Request was ill-formed in some way." when trying using URL login.marketo.com/saml/assertion/<my-munchkin-id> . Could you share how you made it work?  Thank you very much!!!

Vivian

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Ivo_Hanbeukers
Level 2
Dec 1, 2016 6:04 AM UTC

Hi Vivian

Check my guide in this post.

Br. Ivo

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Apr 25, 2016 12:49 PM UTC

We have one user who is getting an error while he tries to access Marketo production environment by using SSO link. Error message: Error processing SAML message. Request was ill-formed in some way.

Does anyone know why this error occurs?

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Grégoire_Miche2
Level 10
Jun 27, 2016 12:18 PM UTC

We have the same problem and the support cannot help, apparently...

@Jendy Huang​, Selin Berber, have you been able to sort this out ?

-Greg

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