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Christian_Udea1
Level 2
Dec 10, 2019 7:00 AM UTC
Question

STATIC LIST IMPORT

Is there a limitation to static list import file? i'm trying to import a file that contains 288 emails. But it only imports 277 emails. 

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4 replies

Level 7
Dec 13, 2019 6:42 AM UTC

Hi @Christian,

Just wanted to check if your query was resolved. In case you consider your query resolved, request you to kindly mark the response that answered your question as "correct" so that it reflects as answered in the community and will aid in future searches.

Best Always,

Karan Hari

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Christian_Udea1
Level 2
Dec 13, 2019 11:40 AM UTC

Yes it was resolved. Thanks

On Thu, Dec 12, 2019, 10:42 PM Karan Hari <marketingnation@marketo.com>

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Level 7
Dec 10, 2019 9:51 AM UTC

Hi @Christian Udeagbala,

Here is where you need to click  once you click on the static list - to check the list import status.

Once you click here, you will get a warning or message like what is given in the below snapshot. If the import was successful, it will give you a green check (Snapshot below)

If not successful then it will give you a warning. In your case it should say - "Warning - 1 people". Click-on the warning and a CSV file will be downloaded. 

In the CSV one of the columns would mention the reason for import failure. You can then make the correction accordingly and re-upload the list.

Best Always,

Karan Hari

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Abhishek_Chand2
Level 4
Dec 10, 2019 9:14 AM UTC

Have you checked the duplicates, or email addresses - many times it happens that email addresses have missing "." or .com is not correctly spelled.

Also, check the import report, it will give the information why few leads are missing.

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Abhishek Chandra