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New Participant
January 11, 2021
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Stop large email sends from a trigger campaign

  • January 11, 2021
  • 1 reply
  • 2176 views

Hi, 

Just wondered if anyone has any suggestions for a traffic cop that goes beyond setting individual limits (ie Admin > Communications Limit). Where I have multiple nurtures running via triggers (based on fields in SF)  I want to have a safety net that would pause and alert me if a campaign was about to send say 2000 emails in one day.  Any suggestions? Can this be done on a system level in the same way you would set communication limits in Admin, or on an individual campaign level.

 

Thanks!

 

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Best answer by SanfordWhiteman

There's no built-in way to cap the number of times a trigger fires across all leads, but you can use a webhook-compatible service for this kind of throttling.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
New Participant
January 11, 2021

There's no built-in way to cap the number of times a trigger fires across all leads, but you can use a webhook-compatible service for this kind of throttling.

JodyJAuthor
New Participant
January 12, 2021

Thanks - great answer. Any recommendations for such a service?

SanfordWhiteman
New Participant
January 12, 2021

Unfortunately, can't name names due to Community rules.